WAYS OF IMPROVING SERVICE QUALITY MANAGEMENT IN THE HOTEL INDUSTRY
14.12.2023
International Scientific Journal "Science and Innovation". Series A. Volume 2 Issue 12
Abstract. In this article, the basic principles of quality management, the fact that the consumer receives only a suitable product, the improvement of the management quality system, the product use conditions and whaton purpose workrelease, analysis of consumer requirements was considered
Keywords: hotel industry, system, quality, product, consumer, service
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