Abstract. In this article, the authors thoroughly consider the problems of reforming education at the level of modern requirements, raising its quality to the level of high requirements, and define the concept of developing a quality management system of higher education. Before creating or improving a quality management system in higher education, a broad understanding of what exactly this concept is.
The article also describes the main features that determine the quality of the educational process, as well as defines the rules that are the basis of the concept of the quality system at the university. Based on the principles of quality management consisting of seven strategic management systems, the universal system of quality management in higher education institutions was analyzed. Formulas for determining the level of education quality in higher education institutions are given, the results to be achieved by improving the quality management system of higher education are listed.
Keywords: education, quality of education, management, system, higher education, control system, model, method
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